Question 1

Who is Development Concierge for?

Accepted Answer

Leaders, leadership teams, SME owners and organisations that want to grow deliberately or are facing change.

Question 2

What's the difference between mentoring and coaching?

Accepted Answer

Mentoring passes on experience, tools and approaches through real leadership situations. Coaching helps you bring what you've learned into your own practice and find your own solutions. In integrated leadership development the two build on each other.

Question 3

What is Mosaic leadership development?

Accepted Answer

A personalised leadership development model: it starts with a leadership competency assessment, builds 4–6 mentoring themes around the leader's real challenges, then uses 3–5 coaching sessions to turn the learning into lasting leadership practice.

Question 4

Can it be combined with Business Concierge?

Accepted Answer

Yes. Each can be used on its own, but they complement each other: Business Concierge works on processes, systems and finance operations, Development Concierge on leaders, teams and the organisation.

Question 5

How long does a development journey take?

Accepted Answer

It depends on the format: a targeted training or workshop can be a single session, while integrated leadership development typically consists of 4–6 mentoring and 3–5 coaching sessions.

Question 6

Do you run technical AI trainings?

Accepted Answer

No. The AI-driven change programme is coaching-based support that helps leaders and organisations adapt to how AI is changing work and leadership.

Question 7

Do you work online or in person?

Accepted Answer

Both are possible: depending on the service, we work both online and in person. We do, however, recommend holding the introductory conversation or the first session in person.

Question 8

Are the conversations confidential?

Accepted Answer

Yes. Even in personal development programmes, we only discuss the jointly agreed goals and the framework of the process with the client organisation.

Question 9

How do you price your work?

Accepted Answer

Fees depend on the format: an individual process, a team programme, a training or longer-term strategic support.

Question 10

How do we measure progress?

Accepted Answer

At the start we assess the baseline and agree the goals. Along the way and at the end we look at what has changed in leadership decisions, in how the team works and in everyday operations.

FAQ

Working together

How it works

Fees and measurement

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